IFS offers a full mobile capable solution to have a more efficient work for service industries.
Our experienced team will guide you to implement the best service industry solution.
Mobile Workforce
A mobile solution is a must for service technicians. IFS offers a mobile suite for their needs.
Planning and Scheduling
If you have a big service team handling many service requests. IFS is the right choice for you planning.
Contract and SLA Management
Define your contracts and SLA conditions and manage work orders integrated with them.
Warranty Management
Manage your service and/or part based customer warranties on IFS Service Management.
Contact Center
A contact center solution to manage your back office contact from one platform.
Service Technicians Always Online
What we offer for service industries
Contracts, SLA Management & Warranties
Comprehensive contract management software allows you to accurately model and manage your commercial relationships. Reduce revenue leakage by delivering to contracted service levels and accurately managing warranty claims
Contact Center and Customer Engagement
Engaging with your customers in today’s digital world means creating a single, unified experience across every channel they choose to interact with you. Simplify the delivery of seamless service from calls and email to chat and social messaging.
Service Logistics & Repair
Standard parts management and logistics are well-trodden territory for most organizations. For many firms, though, when the need arises for parts, returns, and depot service, reverse logistics management is not nearly as simple.
Field Service Management
From first call to final sign off, your customers expect a personalized, connected service. To deliver it, you need true, end-to-end field service management software that improves business efficiency, ensuring fast response times and real-time reactivity
Mobile Workforce Management
Improve worker and community safety while achieving greater asset uptime. From proactively inspecting assets to ensure reliability and effective expansion, to delivering on service requests for your customers
Workforce Scheduling and Planning
Field service scheduling for your mobile workforce of individuals, teams and contractors is complex. Customer-satisfying, first-time-fixes need the best technicians, with the right skills and parts, at the service location to meet SLA demands.
IFS Module Chart
