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IFS Service Management
Service management software to deliver service excellence, optimize workforce efficiency, and grow service revenues
Supports Your Mobility

IFS Service Management solutions helps you to stay connected and agile when you are outside of your organization.

Deep Functionality

Service Contract, SLA Management, Work Order Scheduling & Planning, Work Order Execution, Costing, Billing

Mobile Workforce

A mobile solution is a must for service technicians. IFS offers a mobile suite for their needs.

Planning and Scheduling

If you have a big service team handling many service requests. IFS is the right choice for you planning.

Contract and SLA Management

Define your contracts and SLA conditions and manage work orders integrated with them.

Warranty Management

Manage your service and/or part based customer warranties on IFS Service Management.

Contact Center

A contact center solution to manage your back office contact from one platform.

Service Technicians Always Online

GUMA - IFS Solutions for Service Industries Servis endüstrileri için IFS çözümleri

IFS Service Management Capabilities

Field Service Management

From first call to final sign off, your customers expect a personalized, connected service. To deliver it, you need true, end-to-end field service management software that improves business efficiency, ensuring fast response times and real-time reactivity

Mobile Workforce Management

Improve worker and community safety while achieving greater asset uptime. From proactively inspecting assets to ensure reliability and effective expansion, to delivering on service requests for your customers

Workforce Scheduling and Planning

Field service scheduling for your mobile workforce of individuals, teams and contractors is complex. Customer-satisfying, first-time-fixes need the best technicians, with the right skills and parts, at the service location to meet SLA demands.

Contact Center and Customer Engagement

Engaging with your customers in today’s digital world means creating a single, unified experience across every channel they choose to interact with you. Simplify the delivery of seamless service from calls and email to chat and social messaging. 

Contracts & Warranties

Comprehensive contract management software allows you to accurately model and manage your commercial relationships. Reduce revenue leakage by delivering to contracted service levels and accurately managing warranty claims

Service Logistics & Repair

Standard parts management and logistics are well-trodden territory for most organizations. For many firms, though, when the need arises for parts, returns, and depot service, reverse logistics management is not nearly as simple.

IFS Module Chart

IFS Module Chart modül tablosu diyagramı

Some IFS Insider Videos

Customer Portal Service Center in IFS Service Management

Initiate Service Quote in Service Technician Mobile App

Debrief with Predefined Workflow in Service Technician Mobile App

About IFS Applications

IFS Applications is a complete solution that helps you connect to the future for your industry, business and people. With its component-based architecture, you decide which deep industry functionality your business and your people need to excel. Explore the possibilities.

about ifs applications IFS Uygulamaları hakkında über IFS