SERVICES
Services
End-to-end support for your digital journey
BUSINESS CONSULTING
Strategic Guidance for Digital Transformation
Our consultants help you evaluate, plan, and execute the right technology strategy — from software selection to business process optimization and change management.
Software Selection & Evaluation
Vendor-neutral assessment of enterprise platforms to find the best fit for your industry, scale, and growth trajectory. We evaluate ERP, EAM, FSM, and integration solutions against your specific requirements.
Business Process Analysis
Deep-dive into your existing workflows to identify inefficiencies, automation opportunities, and areas where technology can drive measurable improvement across operations.
Project Management
Experienced project managers guide your transformation end-to-end — from requirements gathering and planning through execution, testing, and go-live with structured methodology.
Change Management
People are at the heart of every transformation. We help organizations manage the human side of change with communication plans, stakeholder alignment, and adoption strategies.
Digital Strategy Roadmap
A phased, prioritized plan for your digital transformation journey — aligning technology investments with business goals, timelines, and budget constraints.
Industry Best Practices
Leverage proven frameworks and configurations for aerospace, energy, manufacturing, construction, and service industries — accelerating your time-to-value.
APPLICATION IMPLEMENTATION
Implementation & Consulting
Full lifecycle IFS Cloud implementation with our proven methodology — from system configuration and data migration to integration, testing, and go-live.
IFS Cloud Implementation
End-to-end deployment of IFS Cloud ERP, EAM, and FSM modules using best practice configurations tailored to your industry. Our experienced team delivers on time and on budget.
- System configuration & setup
- Data migration & validation
- Custom workflows & reports
- User acceptance testing
Boomi Integration
Connect your enterprise systems with Boomi iPaaS — designing, building, and deploying integrations that streamline data flow across your application landscape.
- Integration architecture design
- API development & management
- Data synchronization
- EDI & B2B connectivity
System Upgrades & Migration
Seamless transition from legacy systems or older IFS versions to IFS Cloud. We handle the complexity of upgrades so your business experiences minimal disruption.
- Legacy system assessment
- Migration planning & execution
- Customization re-engineering
- Parallel run & validation
Go-Live & Hypercare
Dedicated support during the critical go-live phase and beyond — ensuring a smooth transition with rapid issue resolution and user assistance.
- Go-live readiness assessment
- On-site go-live support
- Hypercare period (4-8 weeks)
- Post go-live optimization
Our Methodology
Discovery
Requirements analysis & business understanding
Design
Solution architecture & process mapping
Build
Configuration, development & integration
Validate
Testing, training & go-live readiness
Evolve
Continuous improvement & optimization
IFS EFFICIENCY EDGE
Company Health Check
Is your IFS system delivering its full potential? Our IFS Efficiency Edge health check provides a comprehensive assessment of your IFS environment — identifying performance bottlenecks, underutilized features, and opportunities for improvement.
Whether you're experiencing slow system performance, struggling with adoption, or simply want to ensure you're getting maximum ROI from your IFS investment, our experts deliver actionable insights and a prioritized improvement roadmap.
What You Get
Executive Summary
High-level findings for leadership decision-making
Detailed Report
Technical analysis with specific findings and evidence
Action Plan
Prioritized roadmap with effort estimates and expected impact
Quick Wins
Immediately actionable improvements for fast results
TRAINING
Application Training
Comprehensive training programs for end-users, key users, and administrators — delivered on-site or online to maximize adoption and productivity.
End-User Training
Role-based training that teaches users exactly what they need to perform their daily tasks efficiently in IFS Cloud. Hands-on exercises with real business scenarios.
- Role-specific curricula
- Hands-on workshops
- Real scenario exercises
- Quick reference guides
Key User Training
Advanced training for power users and super users who will support their teams. Covers configuration, troubleshooting, and how to handle complex business processes.
- Advanced module deep-dives
- Configuration training
- Troubleshooting techniques
- Train-the-trainer programs
Admin & Technical Training
System administration, security configuration, and technical training for IT teams responsible for maintaining and extending the IFS environment.
- System administration
- Security & user management
- Integration management
- Performance monitoring
TECHNICAL SERVICES
Software Development & Integration
Custom development, system integration, and technical services to extend and optimize your enterprise platform.
Custom Development
Tailored extensions and customizations for IFS Cloud — from custom screens and reports to complex business logic and workflow automation.
System Integration
Connecting IFS with your existing technology landscape — ERP to ERP, CRM, WMS, MES, IoT platforms, and third-party applications via Boomi or direct APIs.
Reporting & Analytics
Custom reports, dashboards, and BI solutions that transform your IFS data into actionable business insights for informed decision-making.
Workflow Automation
Automate repetitive processes with custom workflows, approval chains, and event-driven actions — reducing manual effort and improving consistency.
IFS SUPPORT
Support Packages
Flexible support tiers designed to match your organization's needs — from basic incident handling to fully managed application support with dedicated consultants.
Silver
Essential support for stable environments with standard business hours coverage.
- Business hours support (9-5)
- Incident management
- Email & ticket support
- Monthly status reports
- Knowledge base access
- Quarterly system review
Gold
MOST POPULARExtended support with faster response times and proactive monitoring for growing operations.
- Extended hours support (7-19)
- Priority incident handling
- Phone, email & ticket support
- Proactive system monitoring
- Named support consultant
- Monthly system health review
- Change request management
- Bi-annual optimization review
Platinum
Fully managed support with dedicated team, 24/7 coverage, and strategic advisory for mission-critical environments.
- 24/7 support coverage
- Critical incident SLA (1-hour)
- Dedicated support team
- 24/7 proactive monitoring
- Functional & technical support
- Continuous optimization
- Unlimited change requests
- Strategic advisory & roadmap
- Quarterly business reviews